Chairman, Kuwait Banking Association (KBA)Hamad Abdul Mohsen Al-Marzouq

What are the Kuwait Banking Association’s key priorities and initiatives in 2026 to strengthen the resilience and competitiveness of Kuwait’s banking sector and support the country’s economic diversification agenda?

The Kuwait Banking Association remains deeply committed to strengthening the resilience and competitiveness of Kuwait’s banking sector while supporting the country’s broader economic ambitions. Our priorities today are increasingly interconnected, with digital transformation, innovation, financial stability, sustainability, and human capital development all playing an important role.

Digital innovation remains a major area of focus. We are encouraging greater collaboration between banks, fintech companies, technology providers, and other stakeholders to accelerate the adoption of advanced technologies, including artificial intelligence, blockchain, open banking, and data-driven financial services. The objective is not simply to digitize existing services, but to create a more efficient, responsive, and innovative financial ecosystem capable of meeting the changing needs of customers and businesses.

Our cooperation with the Central Bank of Kuwait continues to be a cornerstone of these efforts. This cooperation extends beyond regulatory oversight to include strengthening frameworks related to cybersecurity, governance, anti-money laundering, risk management, and consumer protection. At the same time, the banking sector continues to focus on financial resilience through effective stress testing, liquidity management, capital adequacy, and other measures designed to ensure that Kuwaiti banks remain well positioned to withstand external economic and financial pressures.

Sustainability is also becoming increasingly integrated into the sector’s strategic priorities. We are encouraging banks to incorporate environmental, social, and governance considerations into their strategies and financing decisions, particularly where these can contribute to Kuwait’s long-term diversification and development objectives.

Human capital development remains equally important. As technology continues to reshape financial services, banks need professionals with expertise not only in traditional banking and finance, but also in areas such as data analytics, artificial intelligence, cybersecurity, digital banking, and risk management. Many banking institutions have therefore expanded specialized training and development programs for Kuwaiti professionals, while KBA complements these efforts through cooperation with regional and international institutions.

Financial inclusion also remains an important priority. Expanding awareness, improving access to financial services, and supporting small and medium-sized enterprises can help ensure that a wider segment of society participates in Kuwait’s economic development.

As artificial intelligence, open banking, fintech and digital payments continue to reshape financial services, how are Kuwaiti banks balancing innovation with cybersecurity, customer trust and regulatory compliance?

Kuwaiti banks are approaching technological transformation with a clear understanding that innovation and security must advance together. Customers today expect banking services to be faster, more convenient, personalized, and accessible across digital channels. In response, banks have continued to invest in digital platforms, mobile applications, advanced payment solutions, data capabilities, and increasingly sophisticated customer-service technologies.

At the same time, the adoption of new technologies requires strong safeguards. Banks are therefore placing significant emphasis on cybersecurity, data protection, operational resilience, fraud prevention, and effective risk management. The growing use of artificial intelligence and other emerging technologies also makes strong governance and responsible implementation increasingly important.

Fintech collaboration is another important part of this transformation. Partnerships between established financial institutions and technology companies can allow banks to adopt new capabilities more efficiently while giving fintech firms access to the expertise, infrastructure, and customer reach of the banking sector.

All of these developments are taking place within the regulatory framework established by the Central Bank of Kuwait. Maintaining confidence in the financial system requires innovation to be accompanied by appropriate oversight, transparency, and compliance. The objective is to ensure that technological progress strengthens the customer experience and operational efficiency without compromising financial stability, security, or trust.

Hamad Abdul Mohsen Al-Marzouq

Chairman, Kuwait Banking Association (KBA) Looking toward the next phase of Kuwait’s economic transformation, where do you see the greatest opportunities for the banking sector to drive diversification, sustainable growth and international competitiveness?

The opportunities for Kuwait’s banking sector remain significant, particularly as technology, economic diversification, and changing customer expectations reshape financial services. Digital transformation and fintech integration will continue to create opportunities for banks to develop new products, improve customer engagement, enhance efficiency, and expand the range of services available to individuals and businesses.

The banking sector also has an important role to play in supporting Kuwait’s broader economic diversification objectives. By directing financing toward infrastructure, SMEs, renewable energy, technology, healthcare, logistics, and other productive sectors, banks can contribute to the development of a more diversified and resilient economy.

Sustainable finance represents another important area of opportunity. As Kuwait continues to pursue its long-term development and sustainability objectives, financial institutions can help mobilize capital for projects that support energy efficiency, renewable energy, environmental improvements, and more sustainable business practices. Green financing and climate-related investment are likely to become increasingly relevant components of the financial landscape.

Islamic finance is another area where Kuwait has significant expertise and potential for continued innovation. The combination of Islamic finance with digital technologies creates opportunities to develop new Shariah-compliant products and services, improve accessibility, and expand the reach of Islamic banking across regional and international markets.

We also see continued potential in wealth management and private banking. Kuwait and the wider Gulf region have sophisticated and increasingly diverse investor bases, creating demand for advanced investment solutions, advisory services, portfolio management, and broader wealth-planning capabilities.

Ultimately, the banking sector’s role extends beyond providing traditional financial services. By supporting entrepreneurship, investing in technology and talent, financing productive economic activity, and promoting sustainable financial practices, Kuwait’s banks can remain an important partner in the country’s long-term economic transformation and diversification.